telltims.ca – Tim Hortons is one of the biggest brands in Canada, particularly known for its coffee, donuts, and other family favorite products. Recently, in an effort to continue serving its customers to better the business, Tim Hortons launched the Telltims.ca survey. In this customer feedback programme, the guests are provided with the opportunity to share their experiences regarding areas such as product quality, service, cleanliness, and overall satisfaction for more improved business.
Tale Tim Hortons Canada Survey
The Telltims.ca survey helps keep and advance the customer service standards of Tim Hortons. It is only because the feedback acquired in the survey shall be used as the basis of the company making informed decisions in order to better the experience at all locations for its customers. In addition, those that take this survey are rewarded with a bunch of incentives, making this a fair deal for both sides.
This guide looks deeper into the Telltims.ca survey-from its benefits and rewards to how you can participate. We will also address some of the most frequently asked questions and tell you why the participation in this survey can lead to better services during your next visit to Tim Hortons.
telltims.ca – Tim Hortons Canada Survey
Customer feedback is the most important tool by which Tim Hortons can continuously improve on its services. In business, it is critical for them to stay in touch with their customer’s preferences and expectations especially in such a competitive market. Some of the top reasons that would indicate why Tim Hortons does surveys are:
This is the most fundamental reason why Tim Hortons would take customer surveys. Improving the overall customer experience involves seeing through direct insights on how well the company is meeting the expectation of customers. Improvements can be made and, immediately so, should a customer complain about bad service, low-quality food, or unhygienic conditions.
Feedback shall be helpful for Tim Hortons to assess which of its products are popular and which ones need improvement. Given that the company is aware of what their customers love, it will adapt the menu, refine recipes, and service protocols to meet customer needs better.
Surveys allow Tim Hortons to track the performance of its workforce within the local levels. Should a customer comment that the service has been friendly or unfriendly, then Tim Hortons can count on this information to ensure it is performing its best in offering service.
Survey Benefits
The Telltims.ca survey benefits Tim Hortons in various ways, though there are also a number of advantages for customers who wish to take the survey.
- Reward Your Customer Loyalty: The primary appealing feature of the survey is that you may get a reward for it. Once you fill out the survey, you will be rewarded by Tim Hortons with discounts in all forms-be it 10% off your total order or dollar-off value items purchased. It can be free menu items like a doughnut or coffee.
- Exclusive Offers: You might get some exclusive deals, coupons, or even special menu items available for customers who take the survey. These often turn out to be seasonal discounts that can be availed of only by the participants of the survey.
- Giveaways: Some versions of Telltims.ca survey offer a giveaway with incentives toward your next visit. Depending on which version you get, they will enter you to win more significant prizes, including gift cards to Tim Hortons, a free food year, and more.
- Enhancing Your Experience: Through this feedback, you assist Tim Hortons improve its services and product offerings, making it more possible to influence your future experiences at Tim Hortons, depending on your expectations and desires.
Rules & Regulations
Rules and Regulations for entry in the Telltims.ca survey is –
- You will find the survey code on your till receipt; that’s something else to keep handy. They are only redeemable once, within a timeframe usually seven days since you’ve made the purchase. After their expiration date, you cannot use it again.
- One Survey per receipt: You can access the survey only once per receipt. If you purchase multiple things, then you would need separate receipts and therefore you can fill the survey for each one of those receipts.
- Truthful Answers: The ones that are requesting these surveys are from Tim Hortons. They will get honest and truthful feedback. If you input false information or misleading answers, you may get disqualified and forfeits rewards.
- No Cash Redemptions: You will acquire the reward points for the survey, but these cannot be redeemed in terms of money. However, they can be availed against the products or services offered by Tim Hortons.
Survey Requirements
Before filling out the survey, you need to determine whether you qualify through:
- Age: It is only eligible to participate in the survey if you are at least 18 years of age.
- Recent Buy: The first requirement is that the customers who have recently bought something from Tim Hortons are the only ones eligible for conducting the survey. You would have to produce a valid receipt with a survey code.
- Survey Code: This is a valid 16-digit survey code. For accessing the survey, one would have to provide a valid receipt given after you have completed the purchase at Tim Hortons.
- Surveys; Do Surveys only once with the receipt. You cannot make any multiple submissions with the same receipt.
- Geographic Location: Survey can only be taken if it can access through sites in Canada, because the survey targets locations that are under Tim Hortons operations all around Canada.
Restrictions of Survey
Although the online portal, Telltims.ca is available to most the customers of the Tim Hortons, yet there are some restrictions:
- Expiration of the Survey Codes: Survey codes expire within 7 days of the purchase made. So, complete the survey as soon as you make a purchase.
- Employee Not Eligible: No individuals who are employed by Tim Hortons are permitted to answer the survey, as well as their spouses or any other immediate family members.
- Regional Restriction: The survey is for the use of people living in Canada. Anyone outside of this location or country is not permitted to take.
- No Cash Value: The prizes obtained through answers to the survey are non-cashable and must be used on future visits to Tim Hortons locations
telltims.ca Survey Details
| Official Survey URL: | www.telltims.ca |
|---|---|
| Sponsor: | Tim Hortons Inc. |
| Location: | Canada |
| Receipt validity: | 7 days |
| Survey rewards: | An Invitation to redeem either a $1 Hot Chocolate, French Vanilla, or Iced Coffee |
| Who is eligible? | Tim Hortons customers in Canada |
| Survey Duration: | 5-10 minutes |
| Participant Age: | Must be above 18 years |
| Languages: | English, Español, and Français |
telltims.ca Contact Information
If you have any queries about the survey at Telltims.ca website or a problem, contact the customer care support of Tim Hortons.
- Customer Contact Hotline: Customer care contact hotline of Tim Hortons is available to answer any query related to a particular survey.
- Take Survey: https://telltimssca.info/survey-page/
- Email Assistance: Tim Hortons offers an email service for the support concerning a specific issue with your favorite survey and any question surrounding the feedback.
- Toll-Free: 1-888-601-1616, 8 AM to midnight EST.
- Headquarters: Oakville.
- Twitter: twitter.com/timhortons
- Contact Page: www.timhortons.ca/contact-us
- Headquarters: +1 905 845 6511.
- Facebook: facebook.com/TimHortons
- YouTube: www.youtube.com/user/TimHortons
- Instagram: www.instagram.com/TimHortons
About telltims.ca
The company is owned by Canadian hockey player Tim Horton and businessman Jim Charade, who established it in 1964. Tim Hortons is recognized for coffee, baked goods, and casual dining offerings. Strong community focus has made Tim Hortons a source of pride in Canada.
Today, Tim Hortons has stretched into different parts of the world, but with thousands of locations worldwide, still this brand’s roots are found in Canada where their offices can be termed a place to go for a morning cup of coffee or a quick bite. Initiatives, like the Telltims.ca survey, ensure that the chain stays closely and definitely connected with its customers, since their opinion drives every decision made on the future of the brand.
Conclusion
The Telltims.ca survey is one of the best opportunities for customers of Tim Hortons to voice their opinion and reward them with discounts, free items, or a possibility of bigger prizes. Participating in the survey actually helps improve the customer experience while enjoying various deals. Customer feedback is still an important factor for Tim Hortons as they continue to upgrade their efforts to enhance service and satisfaction.
Tim Hortons survey data can really assist the company with key decision-making related to new product offerings, seasonal promotions, regional variations in the behavior of consumers, food preferences, and so on. Surveys and customers’ feedback show that Tim Hortons values its customers. Using such a customer-centric strategy, the brand creates loyalty and retains over time.