- What is the Telltims.ca survey?
The Telltims.ca survey is an online customer feedback program with Tim Hortons. It helps customers provide opinions regarding their experiences they encountered at Tim Hortons stores across Canada. Being part of this survey enables participants to provide insights on aspects like product quality, service, cleanliness, and other various types of experiences that can be recalled in a recent visit.
- How can I enter the Telltims.ca survey?
Access to Telltims.ca survey webpage. The required entry for the 16-digit survey code printed on the receipt from Tim Hortons is a must-have to allow you take the survey
- Do you need to make a purchase in order to take the survey?
Yes, sure. You have to buy something from Tim Hortons if you want to take a survey of it. For being able to enter the survey, you will have to present a receipt with a valid 16-digit survey code.
- How soon do I have to complete my survey after purchase?
The code for this survey will only be valid for 7 days from the date you purchased your receipt. So, if after those 7 days you haven’t taken the survey, most likely your code will be already invalid, meaning you won’t be able to take it.
- Can I take it more than once?
Answer only once for each of the receipts. Every receipt contains a survey code, and you are allowed to answer only once for each survey code.
- What kinds of questions does the survey ask?
This survey provides a basis of relating customer experience at Tim Hortons in terms of product quality, speed of service, friendliness of staff, and overall satisfaction with the cleanliness. This also includes your chance of returning to Tim Hortons or, even better, referring others to Tim Hortons, that is recommending others.
- How long will the survey take?
The average time for completion of survey through Telltims.ca is 5-10 minutes, depending upon the detail in your response.